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Holding Your Own on an Uneven Playing Field

Image: Claire Gardiner presenting  at the event

NAWO NSW’s fully-booked October Quick Bite event was a resounding success, receiving outstanding feedback results. Thanks to Abby Phillips – Capability and Change Leader, Kimberly-Clark Australia and New Zealand and NAWO NSW Committee member, for providing the following event summary and key takeaways…

Our NSW NAWO group attended a breakfast Quick Bite event on October 24th, at the sunny harbourside location of Kimberly Clark Australia’s headquarters. The topic of the session was Holding Your Own on an Uneven Playing Field – Empowering Communication Secrets for Women, delivered by Claire Gardiner from Training Alliance Australia.

KCA’s Margaret Cheung welcoming guests

After welcoming guests, Margaret Cheung, KCA’s Marketing Sector Leader, Adult and Feminine Care, shared KCA’s vision and strategy of empowering women, both through social responsibility and its brands such as U by Kotex, and also through championing diversity as fuel for growth within the organisation.

Claire Gardiner then took us through a fascinating interactive session teaching new strategies for effective communication in the workplace. Using examples from the work she has done across varied industries, Claire shared communication secrets based in the science of Neuro Linguistic Programming, which we immediately put into action by practising on one another during a networking exercise!

Some key takeouts from Claire’s presentation :

  • Why we need a level playingfield (answer: to get more done, and better!)
  • Mirroring and matching (not copying!) help us to build rapport and be truly present in a conversation
  • Making use of the 5 representational systems of communication and tailoring them to the preferences of the recipient will assist to deliver a message
  • Conscious use of language, avoiding the word ‘but’, embedding commands, linking language to representational systems will all strengthen the message

Over 60 people attended this event, including many new members. Thanks to the team at Kimberly Clark Australia – a Silver NAWO Corporate Member – who hosted a great event.

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