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Leading and Learning Through Change – And Loving It!

NSW Quick Bite – 28 August, Caltex Kurnell

We have now added a fabulous clip capturing the highlights of this terrific Quick Bite, filmed and edited by Michaela Matthews, who generously volunteered her time to attend and record the event.

Check it out here.

In today’s competitive business environments, organisations are reinventing themselves to meet new customer demands. Our sold-out Quick Bite hosted by Caltex at Kurnell was an opportunity to hear the secrets to looking after yourself in a challenging environment, thanks to our key-note speaker Louise Warner, Caltex Australia Executive General Manager, Fuels & Infrastructure, who leads and learns through change.

Louise shared her story and many key takeaways including:

Embrace the opportunity to learn and to change – leading is more than just being a manager; it’s about influencing change for the right outcomes. Learn from each other’s experiences, responding to feedback, listening and being a collaborative leader. Know your strengths and identify where you can proactively contribute to change. Step right into change, even chase it to find where you can make a difference. Where you find you are working with open-ended change, set decision points to check in and re-evaluate so not to drift away from the goal.

Louise explained how important it is to be a values-driven leader that can show a team a clear path, articulating why this is the road we are heading down. Louise emphasised the importance of taking time out for yourself, to do the things you enjoy eg. time with family, exercise, travel and to step back to see the big picture.

Our Expert Industry Panel consisting of Martin Monaghan (Head of National Fields Operations, Caltex Retail), Deb Scown (Head of Continuous Improvement, Caltex), Kylie Fraser (President FMCG and Healthcare, Linfox) and Louise Warner shared many insights on the topic, capably moderated by Alex Lovell (Regional Operations Manager, Caltex). Key messages that resonated were; “Back Yourself” and make it your mantra. Have a clear strategy because ‘disruption is like a tsunami’. Manage change with your team and people in your organisation; and embrace, champion and see the value of diversity when leading change.

Trevor Malone, Wharf Operations Specialist, did an amazing job co-ordinating a bus tour of over 40 participants, explaining the history of the refinery and the transformation of the facilities into what it is today, Australia’s largest import terminal.

Over a light lunch and between speakers, attendees networked extensively, the room was buzzing with new connections and sharing of experiences.

With over 28 participating organisations and 90 people attending, our thanks go to Caltex management and notably Tom Clay (People Director, Caltex Australia, Fuels & Infrastructure and Rewards) for generously hosting this wonderful event.  Also to our own NSW NAWO Committee members Nick Sakurmovski, Melita Bevan and Diane Utatao (Chair NSW NAWO) for their efforts in presenting and co-ordinating all aspects of the day.



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