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The Art of Giving & Receiving Feedback
April 14 @ 2:00 pm - 3:00 pm AEST
At work giving and receiving feedback can be uncomfortable and challenging, yet understanding how to do so effectively is important in all areas of a business – from our customers to our colleagues.
Focusing on NAWO’s Learning Priority Maximising Your Effectiveness, our Gold Member Coles will share their stories and insights from a panel representing Store, Regional, Team and People Managers.
As a leading retail business Coles is customer focused, and measures feedback through the “Tell Coles” platform, working to make improvements from customer feedback, as well as that given and received amongst business functions, teams and colleagues. Find about Coles’ dedicated teams to support positive and negative feedback and the technical aspect of data capture to support this process.
This is a great session for our leaders and team members who are focused on refining your skills in giving and receiving feedback, and maximising the insights and opportunities that feedback provides us.
Jocelyn Milbank, People & Culture Manager – Coles Distribution Centre
Renee Brougham, Team Manager – Coles Edinburgh Park Distribution Centre
Dallas Eden, Regional Manager – Coles Supermarkets
Catherine Casburn, Store Manager – Coles Supermarkets
Date: Wednesday 14 April 2021
Time: 2 PM – 3 PM (AEST)
Platform: Zoom webinar
Complimentary for NAWO members / $55 (inc. GST & booking fee) Non members
For those who can not access Zoom through their work emails, we suggest you register with a personal email address to view on your personal devices as an alternative.