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Measuring the right metrics – the secret to success


Collecting the right metrics and analysing the relevant data can provide critical insights that will help you to improve and refine your processes and deliver the best outcomes for your customers and your business.

But how do you know which metrics matter?

Let’s tackle questions like: What data to track and how to you use it, how to balance your customers’ needs against your financial KPIs, which metrics and measures drive performance and behaviour, and most importantly, where are your personal skill gaps and how can you develop your business and technical acumen?

Join NAWO and our generous host ABB Australia for a practical and insightful case study into how ABB Australia uses business metrics to track, monitor and assess the success or failure of environmental award-winning business processes that are writing the future of industrial digitalisation.

Keynote speakers & panellists:
Kelvin Wong General Manager Distribution Solutions – Electrification, ABB Australia
Adrian Mather Local Business Line Manager – Measurement and Analytics, ABB Australia

Moderator: Diane Utatao – Chairperson, NAWO NSW & Director, D&I Consulting Services

Put aside some time to build your Business & Technical Acumen and share your stories with ABB and our ever-inspiring NAWO network!


Business & Technical Acumen


Date: Tuesday 31 March 2020
Arrival: 9.30 AM (includes morning tea & networking)
Event: 10 AM – 12 PM

Host:   ABB Australia
Venue: 1 Bapaume Road, Moorebank NSW 2170

Cost: Complimentary for our NAWO Corporate & Individual members / $85 (plus GST & booking fee) Non members

Bookings Close:  25 March 2020



ABB is a Gold corporate member of NAWO and a technology leader that works closely with utility, industry, transportation and infrastructure customers to write the future of industrial digitalisation and realise value. ABB operates in more than 100 countries with around 140,000 employees to support customers in utilities, industry and transport and infrastructure globally.

In Australia, ABB has operations across Australia with 1,200 employees located at 14 sites.

With a history of innovation spanning more than 130 years, ABB is committed to helping their customers meet their challenges with minimum environmental impact and with safety and quality as our highest priority. As title partner of Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-mobility to contribute to a sustainable future.

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