Why do we need to negotiate outcomes or influence decisions?
When negotiating, do we fully appreciate what we really want or need?
What does positive/effective negotiating or influencing look like?
Do we need to use other ‘skills’ to round out good negotiating and influencing results?
Persuading others for mutually beneficial outcomes can be a challenge but if you seek to understand the other parties’ needs along with your own, from the outset, progress will be made and win/win situations are more likely.
Learn from the experiences of our keynote speakers as they share how they negotiated and influenced business decisions, for their business units and themselves, during the most transformative period of Australia Post’s 200+ year history. Speaker examples and panel discussion will cross a broad range experiences from senior managers to mid-level managers. We look forward to seeing you there.
An optional site tour of the Adelaide Mail Centre facility is also be offered (limited places). Tours attendees must wear closed shoes with little/no heel.
Makarla Cole Head of Post Office Partnerships & Channel Management, Integrated Customer Channels, Australia Post
Peggy Kalantzis Manager Speed Services Express Post Peformance, Network Processing, Australia Post VIC
John Stirling Facility Manager, Adelaide Mail Centre, Letters & Mail Network SA/NT, Australia Post SA
Learning theme: Negotiating and Influencing
Date: Friday 22 September, 2017
Time: 12:30 – 1:15 pm Australia Post site tour (limited places)
1:15 – 3:15 pm NAWO QB event
Host: Australia Post
Venue: 272 Gouger Street, Adelaide SA 5000
RSVP: 20th September, 2017
Cost: Free *Non NAWO members are invited to try a Quick Bite for FREE in 2017!
Parking: There is no on-site parking, however, the Central Market Car park is approx 10 -12 mins east of the facility. Cost approx $3.00 per hour.
Our purpose is – “Helping our people, customers and communities deliver a better future. Everyone. Everywhere. Everyday.”
This means that we’re focused on identifying new opportunities to meet the contemporary expectations and needs of customers and communities across Australia. And we do this while embracing a set of common enterprise-wide values, shared by everyone across our business. Our values are Being safe everywhere There’s nothing more important than safety. Respecting everyone We care about people and value diversity. Helping each other We’re at our best when we work together. Improving everyday A better tomorrow starts with the changes we make today. Delighting our customers A great customer experience creates a better future. These values apply to everyone across our business, and in our interactions with our people, partners, customers and the community. No matter what job we do, or what part of the business we work in, being clear on our purpose and shared values gives each of us a way to play a role in strengthening our future and that of our customers and communities.